At Dignifyed, we know how aging in place can help maintain seniors' quality of life. This is why we considered as many medical alert systems as we could find — over 70 — and tested the best 21 medical alert systems available.
After spending more than 120 hours testing and 300 hours researching, we determined that the best medical alert system for you or your loved one is GreatCall Lively Mobile. This company offers a mobile system that goes wherever you go, provides better and faster communication with emergency operators, detects falls at a better rate than most systems, and starts at a price that no other service can match.
Why Should You Trust Us?
Dignifyed was created to provide a reliable and dedicated resource for seniors and their caregivers. We are 100 percent focused on testing, evaluating, researching and reviewing the products and services available today, to help seniors live with as much confidence and autonomy — and the best quality of life — as possible.
We provide these unbiased reviews by utilizing affiliate links where possible as a means of funding our efforts. We mention this to be fully transparent, so you know how to consider all aspects of our business. That said, no affiliate links influence our decisions to recommend a product we cannot back with thorough testing and evaluation.
About This Reviewer
I have been a reviewer for Dignifyed's sister site Top Ten Reviews since 2013, where I'm currently the senior domain editor for the digital consumer team. I have tested and reviewed a wide range of products and services, and have covered medical alert systems since January 2015. In these years, I have kept on top of the industry patterns and trends, and read all of the fine print on these medical alert providers' websites, including the terms and conditions and privacy policies. I have come to know the ins and outs of the industry through both anonymous and direct contact with every company we have reviewed.
I developed, oversaw and participated in the testing process. It was critically important for me to experience the system and the service by talking to the monitoring operators and simulating falls to see if the fall-detection pendants really worked. I talked with sales and customer service reps. I approached the process from the perspective of someone looking to purchase a medical alert system for an aging parent — because that's precisely my motivation.
In the winter of 2011, my mother suffered a fall in her garage while my father was at work. She was only in her late 50s at the time, so the prospect of a medical alert system wasn't on anyone's mind. But there she was, on the cold, cement floor of the garage, with a shattered wrist and injured ankle. She didn't have the strength to get up and seek assistance. All she could do was scream and cry for help.
Because of my personal experience, I completely understand the fear that comes with having a vulnerable loved one. Coupled with my hands-on experience with testing and evaluating medical alert systems, I believe my reviews and analysis of this industry and its products is both fair and impassioned.
Our Testing Story: How We Made Our Picks
Medical alert systems are built on three parts: the actual device, the monitoring center and the company. So, to find the best company, we developed real-world tests and evaluations around each of these parts. Read more about our testing process and the results in our testing story.
The Checklist: What to Ask Before You Buy
Before you decide which medical alert system to buy, there are several things to consider, including billing policies, wireless signal strength in your area, and some ways to be sure a medical alert system is right for you.
For that, and more, consider the Dignifyed Checklist: What to Ask Before You Buy.
What Type of System Should You Buy? Pros and Cons
In this article, we take a look at the pros and cons of each type of medical alert system and who would benefit most from each type. If you're not sure which system is best suited to your situation, or if you're wondering if you should get a medical alert system at all, read on to find out.
Read About Which Medical Alert System is Best For You
FAQs About Medical Alert Systems
We answer common questions about the technology, the monitoring centers, the services, how we tested, and more. If you have a question about medical alert systems and services, chances are, you'll find the answer here. If not, send us your questions, and we'll do our best to answer them.
Full List of Medical Alert System Reviews
We tested 21 devices from 20 services. Read how each service fared in our tests:
Our Best Picks:
- Great Call — Best Overall Pick
- Medical Guardian — Best Landline System
- Rescue Touch — Best System for Senior Couples
All the Rest: